Last updated: Aug 10, 2025

Welcome to Commando Adventure Academy. Your trust matters to us, and we are committed to protecting your privacy in every way possible. This Privacy Policy explains, in clear and straightforward language, how we collect, use, share, and safeguard your personal information when you visit our website https://commandoadventure.academy/ or participate in our courses, programs, or events.

We encourage you to read this carefully so you understand your rights and how your information is handled. By using our services, you agree to this Privacy Policy. If you do not agree, please do not use our website or services.

1. Who We Are

Commando Adventure Academy is an outdoor training and adventure learning organization. We offer specialized programs such as jungle survival training, commando-style adventure packages, and team-building events designed to improve discipline, courage, resilience, and leadership skills.

Our goal is not only to provide unforgettable adventure experiences but also to do so responsibly and respectfully, while protecting your privacy.

2. Information We Collect

We collect information to provide better services, ensure safety, and improve user experience. This includes both personal information (data that can identify you) and non-personal information (data that does not directly identify you).

a) Information You Provide

• Personal details such as your name, email address, phone number, and mailing address.

• Payment information like billing address, payment method, and transaction records. (We do not store full card details; payments are processed securely through trusted third-party providers.)

• Course or event registration details such as your chosen program, skill level, and preferences.

• Health and safety information where necessary for certain programs (e.g., medical conditions, allergies, or emergency contact).

• Communication records when you contact us through forms, emails, or phone calls.

b) Information Collected Automatically

• Device details (IP address, browser type, operating system, and device type).

• Usage data such as pages visited, time spent on site, clicks, and interactions.

• Cookies and tracking technologies that help us improve site performance and tailor experiences.

c) Information from Third Parties

We may receive limited information about you from:

• Payment providers (for confirming successful transactions).

• Social media platforms (if you connect with us through those platforms).

• Advertising and analytics partners (to understand website traffic).

3. Why We Collect Your Information

We only collect information necessary to:

• Provide services – Register you for courses, process payments, send confirmations.

• Ensure safety – Verify medical or emergency details where required.

• Improve experience – Analyze how visitors use our site and services.

• Communicate effectively – Share updates, confirmations, or important notices.

• Legal compliance – Meet requirements of tax laws, consumer rights, or safety regulations.

4. How We Use Your Information

Your information is used responsibly and transparently. Examples include:

• Processing your bookings and payments.

• Sending email confirmations, reminders, or updates about courses.

• Providing customer support or answering your inquiries.

• Sending newsletters or promotional offers (only if you opt-in).

• Maintaining internal records and compliance with legal obligations.

• Ensuring the safety of participants during physical adventure programs.

We do not sell your personal data to third parties.

5. Cookies & Tracking

Like most websites, we use cookies to improve functionality. These may include:

• Essential cookies – Needed for site operation (e.g., logging in, secure checkout).

• Performance cookies – To analyze website usage and improve design.

• Functional cookies – To remember your preferences (e.g., language settings).

• Advertising cookies – To deliver relevant ads on platforms like Facebook or Google.

You can manage or disable cookies in your browser settings, though some parts of the website may not function properly without them.

6. How We Share Information

We may share limited information with trusted partners:

• Payment processors (for secure transactions).

• Event partners (if third-party facilities or trainers are involved).

• IT and hosting providers (for website and email services).

• Legal or safety authorities if required by law or for emergencies.

We do not sell or trade your information for profit.

7. Data Retention

We keep your information only as long as necessary:

• Payment records – as required by tax and accounting laws.

• Registration data – as long as you remain active in our programs.

• Marketing data – until you unsubscribe or request deletion.

Once data is no longer needed, we securely delete or anonymize it.

8. Your Rights

Depending on your country, you may have the following rights:

• Access – Request a copy of the data we hold about you.

• Correction – Ask us to fix incorrect or outdated information.

• Deletion – Request that we erase your data.

• Restriction – Limit how we use your information.

• Portability – Receive your data in a portable format.

• Objection – Opt out of certain data uses, such as marketing.

To exercise these rights, contact us at:
📧 hello@commandoadventure.academy

9. Children’s Privacy

Our website and services are not intended for children under 13 years old (or the equivalent minimum age in your country). If we discover we have collected data from a child without parental consent, we will delete it immediately.

10. Security of Your Data

We take strong measures to protect your personal information:

• Encrypted payment gateways.

• Secure servers with firewalls and restricted access.

• Regular monitoring against hacking attempts or breaches.

• Staff training in data protection.

However, no system is 100% secure. While we do our best, we cannot guarantee absolute protection against cyber risks.

11. Email & Communication Preferences

• You may receive service-related emails (booking confirmations, schedule changes, etc.) even if you unsubscribe from marketing.

• You can unsubscribe from promotional emails anytime using the link provided.

12. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices or content of those third-party websites. Please review their policies before sharing personal data.

13. International Users

If you are accessing our website from outside our home country, please note that your information may be transferred and stored in a different jurisdiction with different privacy laws. By using our services, you consent to this transfer.

14. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect new practices, laws, or services. Updates will be posted on this page with a new “last updated” date. We recommend checking back regularly.

15. How to Contact Us

For questions, concerns, or requests about your data, contact us at:

📧 hello@commandoadventure.academy
🌐 https://commandoadventure.academy/